
HLTAID011
Provide first aid EXPRESS REFRESHER
INCLUDES CPR HLTAID009 CPR and HLTAID010 Basic Life Support
(PREVIOUSLY HLTAID003)
Course Description
Overview/Content
Looking to renew your First Aid qualification? Our HLTAID011 Provide First Aid Refresher Course is the ideal way to update your knowledge, meet compliance requirements, and stay confident in an emergency. This comprehensive refresher clusters three nationally recognised units — HLTAID011, HLTAID010 and HLTAID009 — into one practical and efficient session.
Perfect for individuals who hold a current or recently expired certificate, this course is workplace-compliant, fully accredited, and aligns with the latest Australian Resuscitation Council (ARC) and national clinical guidelines.
Learning Objectives
By the end of this refresher course, you’ll be able to:
- Perform CPR and use an AED with confidence.
- Responding appropriately in the event of regurgitation or vomiting.
- Manage casualties with medical conditions such as; Anaphylaxis, Asthma, Non-life threatening bleeding minor wound cleaning and dressing, nose bleeds, choking, shock, envenomation, using pressure immobilisation,
fractures, dislocations, sprains and strains. - Use infection control measures and Personal Protective Equipment (PPE).
- Complete accurate verbal using S.A.M.P.L.E and written incident reports.
- Apply real-world first aid techniques in simulated scenarios.
- Understand legal responsibilities such as duty of care, consent, and confidentiality.
Prerequisites
There are no prerequisites for this course however we note that:
This course is intended for students with a current or recently expired HLTAID011 certificate.
Minimum age: 14 years (students under 16 must have parental/ guardian consent).
Adequate English literacy and communication skills.
Physical capability to perform 2 minutes of uninterrupted CPR on the floor.
Delivery Mode
Blended: 1 -1.5 hours online + 3-3.5 hours face-to-face.
Face-to-Face: – 6-6.5 hours classroom-based session.
(times are dependent on attendee numbers).
Qualification Issued
Upon successful completion, you’ll receive a Statement of Attainment in:
HLTAID011 Provide First Aid
HLTAID010 Provide Basic Emergency Life Support
HLTAID009 Provide Cardiopulmonary Resuscitation
Certificate Validity
First Aid certificate (HLTAID011): valid for 3 years
CPR component (HLTAID009): renewal recommended every 12 months
For Unit of Competency information from training.gov
More About This Course
This course is aligned with:
-Australian Resuscitation Council (ARC) Guidelines
-National clinical bodies and first aid codes of practice
-Infection control and risk minimisation procedures
Legal, ethical and workplace requirements for first aid responders
Assessments include:
-Practical demonstrations of CPR, bandaging, asthma and anaphylaxis management
-Written or online theory quizzes
Additional Information

CURRENTLY AVAILABLE ONLY AT SELECT LOCATIONS
OUR PROVIDE FIRST AID REFRESHER EXPRESS CLASSES HAVE LESS ONLINE AND FASTER FACE TO FACE PRACTICAL SESSIONS.ONLY AVAILABLE TO THOSE WHO HAVE ALREADY COMPLETED THEIR ONLINE AND JUST WANT A QUICK AND EASY REFRESHER.
Our Most Popular First Aid Courses
We run over a dozen different first aid courses. These are our most popular.

Corporate & Onsite First Aid Training
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Empower yourself with life-saving skills through our dynamic onsite First Aid Training, available across Victoria! This hands-on course... more
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Provide CPR
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- Updated HLTAID001
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Provide CPR Express Refresher
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- Previously HLTAID001
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Certificate Valid for 3 years
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Provide Basic Emergency Life Support Express Refresher
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HLTAID010 (Prev HLTAID002)
Express learn how to provide immediate care and potentially prevent further harm refresher.
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Provide First Aid
Certificate Valid for 3 years
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- Updated HLTAID003
- Previously known as Level 2
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- Locations Through-out Victoria
- The minimum most industries require
- Includes CPR

Provide First Aid Express Refresher
Certificate Valid for 3 years
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- Updated HLTAID003
- Previously known as Level 2
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- 3 Hour reduced practical class
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Provide First Aid in An Education and Care Setting
Certificate Valid for 3 years
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- Updated HLTAID004
- Nationally Accredited
- Locations Through-out Victoria
- For those who work with children and the elderly.
- Includes CPR.

Provide First Aid in An Education Setting Express Refresher
Certificate Valid for 3 years
HLTAID012Express refresher course to ensure the safety and well-being of your students with our comprehensive first-aid training programs.
- Updated HLTAID004
- Nationally Accredited
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- Shortened practical class and online.
- Locations Through-out Victoria
- For those working with children and the elderly.
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advanced First Aid Courses
Gain the confidence to handle a wider range of medical emergencies.

Provide Advanced First Aid
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Provide Advanced First Aid & Advanced Resus & Oxygen Therapy
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asthma & Anaphylaxis Management
These courses are designed to equip individuals with the knowledge and skills to recognize, prevent, and respond to asthma attacks and anaphylactic reactions.

Management Of Asthma Risks And Emergency In The Workplace
Certificate Valid for 3 years
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Provide First Aid Management of Anaphylaxis
Certificate Valid for 3.5 years
22578VICThis course provides the skills and knowledge to be able to handle allergic/anaphylactic emergency situations in the workplace.
These courses are designed to equip individuals with the knowledge and skills necessary to safely rescue individuals from electrical hazards.

Perform A Low Voltage Rescue (LVR) includes CPR Combo
Both LVR and CPR Valid for 12 months
UETDRMP007 COMBOLearn to perform low voltage rescues and provide CPR as part of this combined training course.
- Previously UETTDRRF06/UETDRRF004
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- Must have either UEECD0007 or UETDREL006
- Online and Face to Face

Perform A Low Voltage Rescue (LVR) includes Provide First Aid & CPR Combo
Both LVR and CPR Valid for 12 months & First Aid Valid For 3 Years
UETDRMP007 COMBOLearn how to perform low voltage rescues, provide first aid, and CPR as part of this comprehensive training course.
- Previously UETTDRRF06/UETDRRF004
- Nationally Accredited
- Must have either UEECD0007 or UETDREL006
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Perform A Low Voltage Rescue (LVR) includes CPR Combo
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UETDRRF004 COMBO

Perform A Low Voltage Rescue (LVR) includes First Aid & CPR Combo
Both LVR and CPR Valid for 12 months & First Aid Valid For 3 Years
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Face to Face Community Mental Health First Aid Course (Online)
Certificate Valid For 3 Years
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- Online and 2x Face To Face Sessions
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In association with MHFA
We Have A Lot Of Happy Clients (4.9 Rating)
Our Trainer Kadija was splendid! We had a ball! She made learning a breeze! Thank you darls
Zainep Zaim
Todays cpr course was so good everyone was friendly. the instructor explained everything so good that anyone that has no idea what cpr is would know everything they need to know now. Will be back next year for cpr and first aid courses. Thank you so much
Noeline Zadkhan
Fantastic source of knowledge, really enjoyed the presentation, thanks Luke!
Busra Cal
Sarah was fantastic at Emergency First Aid Gladstone Park .Her knowledge, experience,approach and warm personality made the course so much more enjoyable and definitely worth recommending to others .
Tanks Sarah, keep up the great work you do to help educate and support our community, we need more people like you around us that care much !!!
Catriona Carey
Our trainer Luke was awesome. He was a paramedic for over 35 years and his experience tied in with the first aid training very well. I’m glad we were trained by someone that has actually had experience in real life scenarios. Highly Recommend 👌
David Morgan
She created a welcoming, interactive, informative and inclusive learning environment on the day of training.
I left at the end of the session feeling capable and confident with the 012 course content.
Thank you so much, Kadija! You are a lovely person and trainer. :)
Joanne Lancanshire
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- Suite 60, 8 – 34 Gladstone Park Dve, Gladstone Park, VIC Australia, 3043
- [email protected]
- 1300 301 193
- Monday-Friday 9:00AM-5:00PM
- RTO ID: 21703
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