COVID-19 Update and the COVIDSafe App – 27th April 2020

The current situation
LocationConfirmed cases*
Australian Capital Territory106
New South Wales3,004
Northern Territory27
Queensland1,030
South Australia438
Tasmania210
Victoria1,349
Western Australia549
Total6,713
* Note that under National Notifiable Diseases Surveillance System reporting requirements, cases are reported based on their Australian jurisdiction of residence rather than where they were detected. For example, a case reported previously in the NT in a NSW resident is counted in the national figures as a NSW case.

Something to remember

One of the important stats to note above is that of the 6711 total cases, 5, 539 have recovered. So currently in Australia there are only just over 1100 infected people. More than half of all infected people acquired the virus from overseas with the majority acquiring it in Europe (almost 1 third). More than 25% of all confirmed cases were acquired on Cruise Ships.

In an attempt to track cases and return to a normal way of life the Australian Government has created the COVIDSafe app. The COVIDSafe app speeds up contacting people exposed to coronavirus (COVID-19). This helps the government support and protect us, our friends and family.

What COVIDSafe is for

The COVIDSafe app helps find close contacts of COVID-19 cases. The app helps state and territory health officials to quickly contact people who may have been exposed to COVID-19.

The COVIDSafe app speeds up the current manual process of finding people who have been in close contact with someone with COVID-19. This means you’ll be contacted more quickly if you are at risk. This reduces the chances of you passing on the virus to your family, friends and other people in the community.

State and territory health officials can only access app information if someone tests positive and agrees to the information in their phone being uploaded. The health officials can only use the app information to help alert those who may need to quarantine or get tested.

The COVIDSafe app is the only contact trace app approved by the Australian Government.

How COVIDSafe works

When you download the app you provide your name, mobile number, and postcode and select your age range (see Privacy). You will receive a confirmation SMS text message to complete installation. The system then creates a unique encrypted reference code just for you.

COVIDSafe recognises other devices with the COVIDSafe app installed and Bluetooth enabled. When the app recognises another user, it notes the date, time, distance and duration of the contact and the other user’s reference code. The COVIDSafe app does not collect your location.

To be effective, you should have the COVIDSafe app running as you go about your daily business and come into contact with people. Users will receive daily notifications to ensure the COVIDSafe app is running.

The information is encrypted and that encrypted identifier is stored securely on your phone. Not even you can access it. The contact information stored in people’s mobiles is deleted on a 21-day rolling cycle. This period takes into account the COVID-19 incubation period and the time it takes to get tested.

When an app user tests positive for COVID-19

When someone is diagnosed with COVID-19, state and territory health officials will ask them or their parent/guardian who they have been in contact with. If they have the COVIDSafe app and provide their permission, the encrypted contact information from the app will be uploaded to a highly secure information storage system. State and territory health officials will then:

  • use the contacts captured by the app to support their usual contact tracing
  • call people to let them or their parent/guardian know they may have been exposed
  • offer advice on next steps, including:
    • what to look out for
    • when, how and where to get tested
    • what to do to protect friends and family from exposure

Health officials will not name the person who was infected.

After the pandemic

At the end of the Australian COVID-19 pandemic, users will be prompted to delete the COVIDSafe app from their phone. This will delete all app information on a person’s phone. The information contained in the information storage system will also be destroyed at the end of the pandemic.

Deleting the COVIDSafe app

You can delete the COVIDSafe app from your phone at any time. This will delete all COVIDSafe app information from your phone. The information in the secure information storage system will not be deleted immediately. It will be destroyed at the end of the pandemic. If you would like your information deleted from the storage system sooner, you can complete our request data deletion form.

Get the app

Download on the Apple app store
Download on the Google play app store